Editor's brief

Delete your Player11 account — the working flow

Account deletion on Player11 is irreversible. Withdraw any remaining wallet balance first, then follow the in-app flow. Account removal completes within seven days of email confirmation.

Editorial illustration for delete account
Verified in-app · Delete account
18+ only Skill-based paid fantasy — state rules apply Verify jurisdiction in-app Responsible play — set weekly deposit caps

The editor's brief

Account deletion on Player11 is irreversible. Withdraw any remaining wallet balance first, then follow the in-app flow. Account removal completes within seven days of email confirmation.

Editorial illustration: delete account

01. Withdraw first

If you have any wallet balance, withdraw it to UPI or bank before requesting account deletion. The in-app Wallet screen will refuse the deletion request if the balance is above zero.

02. Open the deletion flow

Open Profile → Settings → Account → Delete Account. The app will show you what will be removed: profile data, contest history, KYC documents, saved payment methods. Read the screen carefully — deletion is irreversible.

Top-down cricket pitch — the route-specific visual for the delete-account checklist step

Editor's working note — Editorial illustration of a responsible play toolkit.

03. Email confirmation

After you confirm the in-app deletion request, the app emails a confirmation link to your registered email address. Click the link within 24 hours to confirm. If the link is not clicked, the deletion request expires and you must restart the flow.

04. Seven-day processing window

After email confirmation, the account is removed within seven days. During this window, you cannot join new contests. Pending withdrawals continue to process.

Mobile picks screen — the in-app settings surface referenced in step 04 of the delete flow

Editor's working note — Editorial illustration of a responsible play toolkit.

05. What is not removed

Tax records (TDS filings, Form 16A) are retained for the period required by the Income Tax Act. Anonymised contest outcome data may be retained for product analytics. These are not linked to your profile.

Editor's working checklist

Before you treat any number on this page as final, run this short checklist. The checklist is the same one the editorial desk uses before publishing a captain pick note — adapted for the reader rather than the writer.

  1. Open the app first. This site is a brief; the app is the source of truth. Verify any number that drives a paid decision inside the official Player11 app.
  2. Check the date stamp on this page. Numbers and rules change between seasons. If the page has not been refreshed in over a season, treat every figure as historical.
  3. Check the state eligibility list. Even if your account is in good standing, a state change can move paid contests to read-only. The in-app eligibility list is the source of truth.
  4. Read the FAQ on this page. The FAQ is where the editorial team answers the questions readers send in most often. If your question is not there, write to customer care.

Compliance and editorial disclaimer

Player11 is a real-money skill-based fantasy product. Paid contests require KYC, an 18+ age gate and a verified payment method. State-by-state rules apply; verify your eligibility inside the in-app Legal screen before paying any entry fee. This page is editorial commentary — it does not run contests, accept deposits, or process withdrawals.

If the entertainment stops being fun, set a self-exclusion timer in the app (Profile → Responsible Play) or write to the support team for a longer cool-off period. We treat responsible play as a non-negotiable first step for any new reader.

Reader questions

Can I reactivate after deletion?

No. Account deletion is permanent. If you want to use Player11 again, you must sign up as a new user with a new mobile number.

What if I don't receive the confirmation email?

Check spam. If still not received, contact customer care with the timestamp of your deletion request.

Can I delete a friend's account?

No. Account deletion requires the registered mobile number and the registered email address. There is no third-party deletion path.

Open the app and verify

The numbers on this page are illustrative. Verify the current figures inside the official Player11 app on match day.

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